Privacy notice

Your enquiry information

Magnolia Group Web & Digital Services uses the details you submit through this website only to review your request, prepare a response and manage the resulting business conversation.

Information we collect

The enquiry form may collect your name, business name, email address, telephone or WhatsApp number, selected services, estimate and project notes. Please do not submit passwords, identity documents, payment details or confidential client records.

How we use and protect it

Secure enquiries are stored in a protected hosted database with access controls. We use the information to communicate about your request, scope potential work and keep appropriate business records. We do not sell enquiry information.

Sharing and retention

Information may be processed by service providers that host this website and its enquiry database. We retain it only as long as reasonably needed for the enquiry, legal obligations and legitimate business records, then delete or anonymise it where appropriate.

Your choices

You may use the copy or email options instead of the secure form. You may also ask Magnolia Group to correct or delete enquiry information, subject to applicable legal recordkeeping requirements, by using the public email address shown on the website.

South African privacy rights

Where the Protection of Personal Information Act applies, you may request access, correction or deletion and may raise a concern with the Information Regulator of South Africa.

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